Step 1 : Introduction to the question "7. One of the following statements is a popular guide to hiring staff in the hospitality industry. Which is it?"
...1. Hire the smile 2. Everyone has something to hide 3. Muddy shoes, sticky fingers 4. Go for sales 'Hire the smile' applies to the attitude a potential worker brings to the workplace. I have heard some say "Hire the smile, everything else is trainable."
Step 2 : Answer to the question "7. One of the following statements is a popular guide to hiring staff in the hospitality industry. Which is it?"
Hire the smile:
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